Support

Help with LOOP — instant messaging that arrives in your own language. Most answers are below; if you're still stuck, message the team directly and we'll reply within 24 hours.

Email: support@talkonloop.com

Common questions

Contact the team

LOOP is available on the web at talkonloop.com and in beta on iOS via TestFlight, with Android coming soon.

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Support

Common questions

How does the translation actually work?

How do I change my language?

A translation looks wrong. What should I do?

What are the free limits?

How do I cancel LOOP Premium?

I'm not getting notifications.

How do I hide myself from Discover?

How do I block or report someone?

How do I delete my account and data?

Contact the team